《商务英语函电》：高职高专现代服务业系列教材·商务英语系列 |
| 前言 chater ⅰ structure and format of business letters chater ⅱ establishing business relations brief introduction lesson l develoing client base lesson 2 request for establishment of business relations (a)a letter from an imorter (b)a rely to the above lesson 3 transferring business relations lesson 4 credit enquiries (a)credit enquiries (b)a rely to the above skill training for establishing business relations chater ⅲ enquiriesoffers and counteroffers bfief introduction lesson 5 first enquiry (a)a first enquiry (b)a rely to the above letter lesson 6 secific enquiry (a)a secific enquiry . (b)a rely to the secific enquiry lesson 7 0ffers (a)a firm offer for men，s shirts and men，s jackets (b)a non-firm offer for tablecloths lesson 8 counter0ffers (a)asking for rice reduction (b)declining counter-offer (c)acceting counter-offer skill training for enquiries，offers and counter-offers chater ⅳ orders brief introduction lesson 9 an order (a)an order for evening wear (b)a rely lesson l0 declining an order (a)declining an order (b)offering substitutes lesson ll conclusion of business (a)sending an s／c (b)counter-signature sbu training for orders chater ⅴ ayment brief introduction lesson l2 asking for d／ ayment lesson l3 d／ ayment (a)declining d／ ayment (b)acceting d／ ayment lesson l4 ayment (a)asking for ayment (b)demanding overdue ayment skjll training for ayment chater ⅵ l／c establishmentextension and amendment brief introducfion lesson l5 establishment of l／c (a)urging establishment of l／c (b)a rely lesson l6 asking for extension of the l／c lesson l7 asking for amendment to the l／c sbu training for l／c establishmentextension and amendment chater ⅶ acking and shiment brief introduction lesson l8 acking requirements lesson l9 changing acking requirement lesson 20 shiment (a)urging shiment (b)a rely lesson 21 transshiment and artial shiments (a)asking for transshiment and artial shiments (b)a rely lesson 22 information on container service skill training for acking and shiment chater ⅷ insurance bfief introducuon lesson 23 about insurance lesson 24 insurance advising (a)insurance advising(1) (b)insurance advising(2) lesson 25 coveting insurance and insurance clause (a)oen olicy (b)insurance clause skill training for insurance chater ⅸ claims bfief introduction lesson 26 claims (a)the claim for short-shiment (b)declining the claim lesson 27 claim for oor acking lesson 28 claim for short-delivery skill training for claims chater ⅹ agency bfief introduction lesson 29 sole agency (a)alications for sole agency (b)an unfavorable rely lesson 30 a favorable rely to the request for sole agency lesson 31 sole agency agreement skill training for agency aendix some useful documents references |
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