
| 主书答案与译文 unit one introduction to hotel industry酒店业简介 unit two room reservation预订房间 unit three reception接待服务 unit four checking in入住登记 unit five telephone switchboard电话总机服务 unit six wake—up call service唤醒服务 unit seven housekeepin9客房管理 unit eight laundry service洗衣服务 unit nine handling complaints解决投诉 unit ten checking out结账退宿 unit eleven food and beverage services餐饮服务 unit twelve bar english酒吧英语 unit thirteen shopping arcade购物中心 unit fourteen health and recreation center康乐中心 |
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