| 《跨文化交际实训》：“十二五”规划商务英语高职高专系列教材。 |
| chapter 1 culture,communication & intercultural communication chapter 2 verbal communication chapter 3 nonverbal communication chapter 4 cultural values chapter 5 culture shock in intercultural communication chapter 6 business etiquette & social customs chapter 7 intercultural business negotiation chapter 8 intercultural market communication reference key bibiography |
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