| 《外贸英语函电实战》：由中国海关出版社倾情打造的中国第一个外经贸图书品牌，致力于给中国的外贸人带来最专业、最实用、最时尚、最轻松的非凡阅读体验。实用的外贸英语函电范例所有案例来自实际的外贸业务每个案例之后都有简明扼要的写作技巧评析与国外客户自如、准确地邮件沟通! |
| unit 1 establishing business relations建立贸易关系 1.self introduction 2.contact customer after the fair 3.enquiry from customer 4.take the information from other colleagues 5.contact customer by b2b web information unit 2 sample charges样品费用 sample 1 customer ask for samples to send by fedex sample 2 customer refuse to pay sample charges sample 3 customer ask for more free samples unit 3 price bargain价格商谈 1.new price request for repeat order 2.customer request for lower price 3.selling price increasing for sale unit 4 package包装 sample 1 lables and giftbox revisation and confirmation sample 2 dvd player artwork design revisation and confirmation unit 5 payment term付款方式 sample 1 order confirmation sample 2 payment negotiation sample 3 skills on payment term discussion sample 4 l／c 60 days confirmation unit 6 shipment advice装船通知 sample 1 confirm shipping details sample 2 confirm shipping documents draft unit 7 complaint申诉 1.missing goods 2.making wrong production 3.making wrong osd language 4.making wrong giftbox 5.making wrong product color unit 8 shipment出货 sample 1 shipment delay penalty sample 2 solve product problems on shipment sample 3 delay shipment and l／c amendment |
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