| Chapter 1 电话英语 Telephone English Unit 1 接打电话 Making and Receiving Calls Unit 2 电话转接 Transferring Calls Unit 3 电话留言 Leaving a Message Unit 4 结束通话 Ending the Calls Unit 5 安排约见 Making Appointments Chapter 2 秘书英语 Secretary English Unit 1 安排会议 Arranging Meetings Unit 2 安排出差 Arranging Trips Unit 3 安排面试 Arranging Interviews Unit 4 预订房间 Room Reservation Unit 5 预订机票 Booking Tickets Chapter 3 同事相处 Getting on with Colleagues Unit 1 新人来到 Getting to Know New Colleagues Unit 2 互相帮忙 Helping Each Other Unit 3 产生矛盾 Getting Upset Unit 4 同事升迁或离职 Promotion or Leaving the Job Unit 5 同事有不幸 Someone Meets Trouble Unit 6 烟民一族 The Smokers Unit 7 工作午餐 Lunch Time Unit 8 上下班 Punch in and Punch out Unit 9 加班与代班 Working Overtime and Covering for Someone Chapter 4 领导与员工 Boss and Employee Unit 1 夸奖员工 Complimenting the Staff Unit 2 批评员工 Criticizing the Staff Unit 3 辞职与解雇 Resignation and Dismissal Unit 4 沟通与协调 Communication Unit 5 请求加薪或升职 Asking for Pay Raise or Promotion Unit 6 请假与换班 Taking off and Shift Chapter 5 办公自动化 Office Automation Unit 1 发传真 Sending a Fax Unit 2 打字与复印 Typing and Photocopy1 Unit 3 电脑使用 About Computers Unit 4 互联网 The Internet Chapter 6 日常工作 Sundry Affairs Unit 1 分配工作 Assigning Work Unit 2 档案管理 File Keeping Unit 3 员工培训 Staff Training Unit 4 处理投诉 Handling Complaints Unit 5 购买办公设备 Office Equipment Unit 6 银行业务 At the Bank Unit 7 邮局业务 At the Post Office Chapter 7 社会交往 Social Interaction Unit 1 拜访同事 Visiting Colleagues Unit 2 请客吃饭 Invitations Dinner Unit 3 野营与野餐 Camping and Outing Unit 4 酒吧畅饮 At the Bar Unit 5 派对狂欢 At the Parties Unit 6 节日祝福 Festivals Chapter 8 娱乐时光 Entertainment Time Unit 1 轻松假期 Going on Vaeation Unit 2 棋牌游戏 Chess and Cards Unit 3 影视戏剧 Films，TV Programs and Theatre Unit 4 音乐狂人 Music Fans Unit 5 休闲健身 Gymnasium Exercise Chapter 9 平常谈话 Re2ular Talk Unit 1 天气状况 The weatller Unit 2 兴趣爱好 Interests and Hobbies Unit 3 工?压力 work Pressure Unit 4 薪水与奖金 Salary and Bonus Unit 5 理财投资 Money Management and Investment |
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