
| Preface Acknowledgment Introduction:The Task PAPT Ⅰ:UNDERSTANDING THE BUSINESS 1.Business Realities 2.The Result Areas 3.Revenues,Resources,and Prospects 4.How Are We Doing? 5.Cost Centers and Cost Structure 6.The Customer Is the Business 7.Knowledge Is the Business 8.This Is our Business PAPT Ⅱ:FOCUS ON OPPORTUNITY 9.Building on Strength 10.Finding Business Potential 11.Making the Future Today PAPT Ⅲ: 12.The Key Decisions 13.Business Strategies 14.Building Economic Performance into a Business Conclusion:The Commitment Bibliography Index |
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