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人际关系:护士专业交流技能(第5版) Interpersonal Relationships

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人际关系:护士专业交流技能(第5版) Interpersonal Relationships

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作 者:Elizabeth C. Arnold,KathleenUndemanBoggs 著

出 版 社:Oversea Publishing House

出版时间:2006-12-1

I S B N:9781416029137

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内容简介

With practical guidance for effective interactions with clients, colleagues, and families, Interpersonal Relationships: Professional Communication Skills for Nurses, 5th Edition, is the definitive source on communication skills for nurses. The book combines proven communication strategies and nursing principles with psychology and related theoretical frameworks. Plus, the text includes numerous experiential exercises to critically evaluate their communication skills as well as those of others.

Grounded in theory, the text provides a framework for gaining a theoretical perspective.
Ethical Dilemma boxes appear in each chapter and highlight ethical dilemmas in interpersonal relationships.
  Critical thinking content promotes the application of critical thinking processes essential for effective communication in the nursing practice.
  Discusses humor, gender, and touch in Chapter 10 as important means of communication in interpersonal relationships.
  Communication with patients of all ages, patients with special needs, and colleagues increases awareness of the issues involved in communicating with patients and promotes successful collaboration with coworkers.
  Case examples and exercises appear throughout the text to promote understanding and discussion of topics in the chapter.
  Learning objectives, chapter overviews, and glossary focus the student on essential information and help them study for tests.

  Two new chapters on Documentation in the Age of the Electronic Health Record and Communicating in the Age of eHealth Technology describe how to understand and utilize the most current healthcare communication technology.
  Developing an Evidence-Based Practice boxes appear in each chapter and describe a current research study and how it connects to the concepts in the text.

作者简介

目录

PART 1 CONCEPTUAL FOUNDATIONS OF NURSE-CLIENT RELATIONSHIPS
1 Theoretical Perspectives and Contempo-rary Issues
2 Professional Guides to Action in Inter-personal Relationships
3 Clinical Judgment: Applying Critical Thinking and Ethical Decision Making
PART 2 THE NURSE-CLIENT RELATIONSHIP
4 Self-Concept in the Nurse-Client Rela-tionship
5 Structuring the Relationship
6 Bridges and Barriers in the Therapeutic Relationship
7 Role Relationship Patterns
8 Life's Losses and Endings and the Nurse-Client Relationship
PART III THERAPEUTIC COMMUNICATION
9 Communication Styles
10 Developing Therapeutic Communication Skills in the Nurse-Client Relationship
11 Intercultural Communication
12 Communicating in Groups
13 Communicating with Families
14 Resolving Conflict Between Nurse and Client
15 Health Promotion and Client Learning Needs
16 Health Teaching in the Nurse-Client Relationship
PART IV RESPONDING TO SPECIAL NEEDS
17 Communicating with Clients Experi-encing Communication Deficits
18 Communicating with Children
19 Communicating with Older Adults
20 Communicating with Clients in Stress-ful Situations
21 Communicating with Clients in Crisis
PARTV PROFESSIONAL ISSUES
22 Communicating with Other Health Professionals
23 Documentation in the Age of the Hec-tronic Health Record
24 Communicating in the Age of e-Health Technology
GLOSSARY
INDEX

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