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| 作者简介： Roger Kaufman is director of Roger Kaufman & Associates and professor and director of the Office for Needs Assessment and Planning at Florida State University. |
| List of Tables and Figures Preface Introduction 1 BUSTING OLD PARADIGMS AND USING NEW ONES: DEFINING AND SHAPING OUR FUTURE Chapter Goals Today's Paradigms The New Realities Ignoring the New Realities Paradigms That Work Create a Better Future Summary 2 CRITICAL SUCCESS FACTORS FOR STRATEGIC THINKING THAT WORKS Chapter Goals Six Critical Success Factors for Strategic Thinking and Planning Is Change Strategic? The Strategic Thinking and Planning Process The Consequences of Ignoring the Critical Success Factors 3 SYSTEM (AND SYSTEMS) THINKING Chapter Goals The Organizational Elements Model Defining the Organizational Elements The Organizational Elements Describe a System The Organizational Elements--Useful Applications Planning from a Helicopter vs. Planning from the Ground 4 PREPARING TO PLAN: ENSURING YOU DO THE RIGHT THING AND NOT SIMPLY DO THINGS RIGHT Chapter Goals The Strategic Planning Process Preparing to Plan Mega Level Visioning: Committing to the Longest View Assessing Resistance to Change Barriers--Common Mistakes Made by Strategic Planners 5 ASSESSING NEEDS: DEFINING THE CRITICAL GAPS IN RESULTS AND PUTI'ING THEM IN PRIORITY ORDER Chapter Goals Needs Assessment or Wants Assessment? Defining Needs and Wants Needs Assessment Benefits The Organizational Elements …… 6 SOLVING PROBLEMS:CLOSING THE PRIORITY GAPS 7 DEVLOPING SMARTER OBJECTIVES:THINKING AUDACIOUSLY;BEING AUDACIOUS,DELIVERING HIGH PAYOFF RESULTS 8 CREATIONG CHANGE:MAKING SURE THE CHANGE EFFORT REALLY BROUGHT ABOUT CHANGE 9 SCOPINGAND SCANNIGN THE ORGANIZATION:WHAT MEANS WILL ACHIEVE THE HIGH PAYOFF RESULTS APPENIDX A:PARADIGM SHIFT FOR TEACHING/LEARNING APPENIDX B:A GLOSSARY AND CLAAIFICATION OF TERMS AND TOOLS APPENIDX C:A SUGGESTED CODE OF PROFESSIONAL CONDUCT FOR DEFINING AND DELIVERING HIGH PAYOFF RESULTS |
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