| chapter i layout of business letter . chapter ii establishment of business relations lesson one self-introduction lesson two request for the establishment of business relations (a) a letter from an importer (b) reply to the above lesson three credit enquires skill training for establishment of business relations chapter m enquiries, offers and counter-offers lesson four (a) a general enquiry for wool material (b) a reply to the above lesson five a specific enquiry lesson six a non-firm offer lesson seven a counter-offer skill training for enquiries, offers and counter-offers chapter iv conclusion of business lesson eight an order lesson nine (a) a repeat order (b) declining a repeat order lesson ten (a) sending a sales confirmation .(b) counter-signature letter skill training for conclusion of business chapter v payment lesson eleven asking for d?p payment lesson twelve declining d?a payment lesson thirteen (a) modifying terms of payment ( b ) reply skill training for payment chapter vi l/c establishment, extension and amendment lesson fourteen (a) urging establishment of l/c (b) a reply lesson fifteen asking for extension of l/c lesson sixteen asking for l/c amendment (1) lesson seventeen asking for l/c amendment (2) skill training for l/c establishment, extension and amendment chapter vh shipment lesson eighteen (a) urging shipment (b) reply (c) urging shipment (d) reply lesson nineteen (a) asking for transshipment and partial shipment ( b ) reply lesson twenty information on container service letter (a) letter (b) skill training for shipment bill of lading chapter vm packing lesson twenty-one packing requirement .. lesson twenty-two inner packing lesson twenty-three outer packing skill training for packing chapter ix insurance lesson twenty-four asking for cfr terms lesson twenty-five asking the seller to cover insurance lesson twenty-six insurance clause skill training for insurance chapter x complaints and claims lesson twenty-seven complaints of wrong goods delivery lesson twenty-eight (a) claim for short weight (b) reply-settlement of the claim lesson twenty-nine (a) claim for improper packing ( b ) declining the claim skill training for complaint and claims chapter xl agency lesson thirty (a) asking for sole agency ( b ) an unfavorable reply lesson thirty-one a favorable reply to the request for sole agency lesson thirty-two sole agency agreement skill training for agency chapter xh other international business activities lesson thirty-three joint venture lesson thirty-four compensation trade lesson thirty-five investment in china (a) inquiring about preferential treatment ( b ) reply lesson thirty-six bidding skill training for other international business activities appendix fax electronic mail (e-mail) telex vocabulary ... |
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