| 《市场营销英语》由赵娟编写，赵晓苏绘制插图。 |
| Part I Se11ing at a Shop Unit 1 Receiving Customers Unit 2 Recommending Commodities Unit 3 Discussing the Price Unit 4 Paying Part II Persona1 Se11ing Unit 1 Making an Appointment Unit 2 Visiting Customers Unit 3 Showing Samp1es Unit 4 C1osing the Sa1e Part 11I Se11ing at an Exhibition Unit 1 At the Fair Unit 2 Visiting a Showroom Unit 3 Sa1esmanship Unit 4 Price Negotiation Part IV After sa1es Service Unit 1 Changing and Refunding Unit 2 Promise and Guarantee Unit 3 Dea1ing with Comp1aints Unit 4 Maintenance Part V The Marketing Measures Unit 1 Sa1es Promotion U |
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