| 进入21世纪以来,零售业、百货业与国际接轨的脚步日渐迅速。你在接待外国顾客时手足无措、张口结舌吗?你在发愁如何用英文介绍商品、讨价还价吗?本书就是你最好的帮手——55种零售业中最常见的情景对话任你选择!最恰当、最易学的英文表达让你立即上手!600多种常用表达语句,还有各种商品、专柜的常用词汇让你更专业! 本书可以让你轻松最地道、最恰当的英文表达,助你生意蒸蒸日上! |
| PART A 接待基本会话Basic Usage 1.招呼用语/2 May I help you? 2.听不懂时的应付之道/5 Pardon me? PART B 迎客须知Proper Treatment 1.询问及回答顾客的意愿/12 Would you like to try it on? 2.要求顾客/16 Would you please take your shoes off in the fitting room? 3.请的用法/19 Please. 4.向顾客推荐/22 Shall I take your measurements,sir? 5.如何拒绝顾客/25 I'm sorry we don't accept credit cards. 6.展示商品/29 Please have a look. 7.交易 /31 How much is it altogether? PART C 推销用语 Suggestions about Sale 1.询问顾客预算、喜好/36 How much would you like to pay? 2.建议顾客颜色、式样/40 That color sure Iooks good on you. 3.建议顾客尺寸大小/43 I think it-s a little too small foryou.。 4.说明流行款式/48 This is popular now. 5.说明尺寸单位及限制/51 We use the centimeter in China. 6.说明材质/55 It’s made of 100%cotton. 7.说明耐久性/58 Which wears better7 8.说明洗涤方法/61 How do you prevent discoloration? 9.说明存货/64 This is the largest o |
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