| 姓名：王肇华著 作者简介： 作品：《饭店情境英语》 |
| part one front office unit one english for reservationists situational dialog one a telephone call reservation situational dialog two sorry， our hotel is full situational dialog three a group reservation exercises unit two english for receptionists （ⅰ） situational dialog one a face-to-face reservation situational dialog two checking in guest with reservation situational dialog three checking in guest without reservation situational dialog four checking in a group exercises unit three english for receptionists （ⅱ） situational dialog one changing room situational dialog 更多 |
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