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Writing Effective Policies and Procedures: A Step-By-Step Resource for Clear Communication

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最低价：￥383.40

定价：￥440.70

作者：Nancy J. Campbell 著

出版社：American Management Association

出版时间：1998-01-01

I S B N：9780814479605

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Writing Effective Policies and Procedures: A Step-By-Step Resource for Clear Communication

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内容简介

A guide to creating accurate policies and procedures documents. The text covers areas such as health and safety, human resources, office management, quality, manufacturing and customer service.

作者简介

NANCY J. CAMPBELL (Kansas City, MO) is a trainer, facilitator, and speaker specializing in the development of management skills to enhance employee performance.