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How to Make Money with ISO 9000: A Guide to Profitable Quality Management

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最低价：￥318.00

定价：￥366.90

作者：James Highlands，Quality Systems Update (Other) 著

出版社：Mcgraw-Hill

出版时间：1999-11-16

I S B N：9780071359696

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How to Make Money with ISO 9000: A Guide to Profitable Quality Management

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318.00元

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内容简介

The ISO 9000 quality management system is the worldwide standard for improved product quality and customer satisfaction through improved business processes. The Big 3 auto makers, NASA, and thousands of other organizations have developed ISO 9000 systems and received ISO 9000 accreditation. Yet, most companies are at a loss as to how to make the most of their ISO 9000 systems because, there are no practical guides to maximizing them, until now. Written by a renowned ISO 9000 trainer and consultant, this is the first and only comprehensive guide to achieving tangible bottom-line results with ISO 9000. Readers get detailed, step-by-step instructions on how to put ISO 9000 quality standards ...

作者简介

James Highlands is president of Management Systems Analysis, Inc., an ISO 9000 and ISO 14001 training and consulting organization. He is a lead US delegate to ISO Technical Committee 207 charged with drafting the ISO 14000 standards and a member of the US Technical Advisory Group to ISO Technical Committee 176 charged with drafting the ISO 9000 family of standards. He is a certified lead auditor for ISO 9000 through both the Registrar Accreditation Board in the United States and the International Register of Certificated Auditors in the United Kingdom.