
| Unit One I Chapter One Traveling Inquiries Supplementary Reading Unit Two Chapter Two By Air Chapter Three By Rail Chapter Four By Road Supplementary Reading Unit Three Chapter Five Making a Reservation Chapter Six Front Desk Service Chapter Seven Housekeeping Service Supplementary Reading Unit Four Chapter Eight Food & Beverage Service Chapter Nine Dealing With Complaints Supplementary Reading Unit Five Chapter Ten Going Out For a Tour Supplementary Reading Unit Six Chapter EleVen Cllltural Recreation Supplementary Reading Unit Seven Chapter Twelve Shopping Abroad Supplementary Reading Appenmces 附录I 世界著名旅游景点 附录II 英文常用标志 附录III 饭店词汇 附录IV 旅游词汇 附录V 著名景点英文介绍 参考文献 |
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