| Unit 1 Shopping Warm-up, Listening Speaking Reading Writing Unit 2 Seeing a Doctor Warm-up Listening Speaking Reading Writing Unit 3 Transportation Warm-up Listening Speaking Reading Writing Unit 4 At the Lost and Found Desk Warm-up Listening Speaking Reading Writing Unit 5 Dealing with Emergency Warm-up Listening Speaking Reading Writing Unit 6 Settling Complaints Warm-up Ustening Speaking Reading Writing 综合练习（一） Unit 7 At the Business Center Warm-up Listening Speaking Reading Writing Unit 8 Entertainment Warm-up Listening Speaking Reading Writing Unit 9 Convention Service Warm-up Listening Speaking Reading Writing Unit 10 Food and Beverage Warm-up Listening Speaking Reading Writing Unit 11 Scenic Spots Warm-up Listening Speaking Reading Writing Unit 12 Olympics in China Warm-up Listening Speaking Reading Writing 综合练习 （二） |
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