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| preface acknowledgements screw-up #1 we weren't addressing the right problem how it happens there's a poorly articulated mission statement there's an inconsistent understanding of what the problem is it's a problem but there are bigger fish to fry warning signs you are having difficulty getting a sponsor for your project the project team is confused about what problem the project is trying to address it is difficult to keep the project team focused on solving the problem turning it around keep your mission statement prominently displayed adjust the mission if the problem changes put it on hold take aways .screw-up #2 we designed the wrong thing how it happens the project isn't scoped correctly the customer is not adequately involved in the design process the project team was under pressure to start doing "real work," such as implementing the design something is lost in interpretation between requirements and design a bad process is automated to do something bad faster there is a poor or non-existent design change process warning signs there's no "voice of the customer" on the project the project team customers can't see beyond how things are done today the customers are continually confused as to how they're going to do their job under the new design the new design keeps changing late into the project the customers lose interest in the project and stop participating turning things around right-size customer involvement listen to the customer slow down or stop the project to ensure that the design is going to meet business needs keep true to your scope take aways screw-up #3 we used the wrong technology how it happens the technology is not time tested …… screw-up #4 we didn't design a good project schedule screw-up #5 we didn't have the right sponsorship screw-up #6 the team didn't gel screw-up #7 we didn't involve the right people screw-up #8 we didn't communicate what we were doing screw-up #9 we didn't pay attention to project risks and management issues screw-up #10 the project cost much more than expected screw-up #11 we didn't understand and report progress against the plan screw-up #12 we tried to do too much screw-up #13 we didn't do enough testing screw-up #14 we weren't effective at training the customer screw-up #15 we didn't pull the plug on the project when we should have screw-up #16 we tripped at the finish line screw-up #17 the vendor didn't deliver screw-up #18 we had no fallback position in case the product failed wrapping it up index |
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