software process improvement too often reflects a significant disconnect between theory and practice. this book bridges the gap—offering a straightforward, systematic approach to planning, implementing, and monitoring a process improvement program. project managers will appreciate the book’s concise presentation style and will be able to apply its practical ideas immediately to real-life challenges. . with examples based on the authors’ own extensive experience, this book shows how to define goals that directly address the needs of your organization, use improvement models appropriately, and devise a pragmatic action plan. in addition, it reveals valuable strategies for deploying organizational change, and delineates essential metrics for tracking your progress. appendices provide examples of an action plan, a risk management plan, and a mini-assessment process. .. for those managers who are tired of chronic project difficulties, constant new improvement schemes, and a lack of real progress, this easily digestible volume provides the real-world wisdom you need to realize positive change in your organization. ...
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