| 《酒店职员英语口语》：实用英语口语高频话题。作者权威，语言规范，涵盖面广，语音纯正。主题涉猎广泛，分类清晰，囊括所有高频情景话题材料体例安排科学合理，内容丰富实用，贴近生活材料生动活泼，语言难度适中，语音纯正、地道，原汁原味培养跨文化交际观念，增进了解语言的文化功能 |
| part 1 reception 前台接待 unit 1 tour services 旅游服务 unit 2 mail services 信件接收 unit 3 airline ticket agent 机票代理 unit 4 room reservations 客房预订 unit 5 welcoming guests 接待顾客 unit 6 depositing luggage 存放行李 unit 7 hotel check-in 入住宾馆 unit 8 currency exchange 兑换货币 unit 9 customer complaints 顾客投诉 unit 10 hotel checkout 结账离开 part 2 room services 客房话题 unit 1 entering the gusesroom 进入客房 unit 2 laundry services 洗衣服务 unit 3 room services 客房送餐 unit 4 wake-up call services 唤醒服务 unit 5 telephone services 接打电话 unit 6 housekeeping 房间清理 unit 7 medical services 医疗服务 unit 8 repair services 客户维修 unit 9 newpaper subscription 订阅报纸 unit 10 other services 其他服务 part 3 dining etiquette 用餐礼节 unit 1 booking a table 餐厅预订 unit 2 seating guests 安排就座 unit 3 banquet and confernce services 宴会和会议服务 unit 4 dish recommendation 菜肴推荐 unit 5 having chinese food 吃中餐 unit 6 having western food 吃西餐 unit 7 dessert 饭后甜点 unit 8 at the bar 酒吧服务 unit 9 guests' complanints 顾客投诉 unit 10 paying the bill 付账 part 4 entertainment 娱乐在线 unit 1 enjoying the music 欣赏音乐 unit 2 salon hairdressers 美发沙龙 unit 3 in the gym 在健身房 unit 4 at the dancing hall 在舞厅 unit 5 watching the match 看比赛 unit 6 watching tv 看电视 unit 7 playing chess 下棋 unit 8 at ktv 在ktv unit 9 a birthday party 生日聚会 unit 10 chatting 闲聊 part 5 shopping 酒店购物 unit 1 buying jewelry 买珠宝 unit 2 buying clothing 买服装 unit 3 buying shoes and hats 买鞋帽 unit 4 buying watches and clocks 买钟表 unit 5 buying stationery 买文具用品 unit 6 buying sporting goods 买体育用品 unit 7 buying home appliances 买家电 unit 8 buying drugs 买药品 unit 9 buying cosmetics 买化妆品 unit 10 buying food 买食品 |
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