| 《酒店英语(行业英语系列)学生用书》：普通高等教育“十一五”国家级规划教材，新标准高职高专公共英语系列教材。 |
| Unit 1 General enquiriesUnit 2 The first dayUnit 3 Taking a bookingUnit 4 Receiving a guestUnit 5 Helping guests, 1Unit 6 Helping guests, 2Unit 7 Serving drinksUnit 8 On the menuUnit 9 Dealing with complaints and problemsUnit 10 Payment and checkoutsUnit 11 Planning a functionUnit 12 Applying for a jobAppendixPairwork files TranscriptsUnit word listGeographical names and placesA-Z word list Technical word listUnits and measures |
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