| 本书共三个部分，29个单元：第一部分为秘书口语，共9个单元，涉及秘书日常工作中进行交流的大多数环节；第二部分为秘书英语写作，主要是常用的秘书实务，避免专业性太强的英文写作内容，如正式合同等；第三部分为秘书英语阅读，旨在帮助学生拓展语境，更好地掌握英语语言工具，同时对相关的知识和文化做一些必要的了解，以提高学生的综合素质。本书可作为高职类相关专业的教学用书，也可作为文秘人员岗位培训教材和实际工作中的应用手册。 |
| part one spoken english for secretary unit 1 office affairs unit 2 handing calls lesson 1 call to make an appointment lesson 2 putting through telephone calls lesson 3 taking a message over the phone lesson 4 making the wrong telephone calls unit 3 receiving visitors lesson 1 appointments lesson 2 invitation lesson 3 receiving a visitor with appointment lesson 4 receiving a visitor without appointment unit 4 reservation lesson 1 reserving a ticket lesson 2 reserving a room lesson 3 reserving a table unit 5 showing the company and sightseeing lesson 1 showing the company lesson 2 sightseeing unit 6 handling complaints unit 7 business negotiations lesson 1 negotiating price and payment terms lesson 2 negotiating packing, delivery and compensation unit 8 employment lesson 1 understanding what employers want lesson 2 interviewing unit 9 conference arrangement lesson 1 before the conference lesson 2 during the conference lesson 3 after the conference part two professional writing unit 10 note lesson ！ note and message lesson 2 iou lesson 3 telephone message lesson 4 receipt unit 11 notice lesson 1 lost & found lesson 2 removal notice lesson 3 establishment of a branch lesson 4 merger of business unit 12 ceremonial documents lesson 1 letter of apology lesson 2 letters of sympathy unit 13 letter lesson 1 business letter lesson 2 invitation and reply lesson 3 thank-you letter lesson 4 letters of congratulation unit 14 office correspondence lesson 1 memorandum writing lesson 2 e-mail unit 15 advertisements lesson 1 recruitment advertisement lesson 2 appreciation for the commercial advertising unit 16 meeting materials lesson 1 meeting notification lesson 2 agenda lesson 3 meeting speech draft lesson 4 meeting minutes unit 17 employment lesson 1 resume lesson 2 writing a cover letter unit 18 contracts unit 19 reports part three professional reading unit 20 description of professional secretary job text overview of secretary. unit 21 getting on with the chief text how to adapt to various work styles unit 22 getting on with others to be more efficient text 1 practical tips on being a star at work text 2 secretaries' personal qualities unit 23 office automation text 1 what does it mean for the office automation text 2 microsoft office unit 24 office equipment text 1 how to handle the jvc digital media camera text 2 placing speakers unit 25 planning for employment text planning for employment unit 26 skills on cross-cultural communication text 1 what has made the learning of chinese difficult for foreigners？ text 2 skills on cross cultural communication unit 27 secretary etiquette text public relations--business etiquette unit 28 how to improve one's competencies as a secretary text how to improve one's competencies as a secretary unit 29 extended reading text 1 the different characteristics of dogs and cats text 2 introduction for the illustrated book of rites 参考文献 |
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