preface
unit i establishing business relations
unit 2 itinerary arrangements
unit 3 inquiry
unit 4 offer and counter-offer
unit 5 acceptance and order
unit 6 on price
unit 7 terms of payment--
unit 8 packing and marking
unit 9 quality inspection and arbitration"
unit 10 shipment and delivery
unit 11 insurance
unit 12 complaints and claims
appendix i negotiation skills
appendix ii key to exercises
references 更多 |
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