| 姓名:盛美娟著 作者简介: 作品:《商务英语函电》 |
| part one the building blocks of business communication chapter 1 an insight into business communication chapter 2 selection of communication channels chapter 3 structure and styles of business letters chapter 4 creating effective business communication chapter 5 cross-cultural communication part two international business correspondence chapter 6 establishing business relations chapter 7 enquiries and replies chapter 8 offers, quotations and counter-offers chapter 9 orders and their fulfillment chapter 10 terms of payment chapter 11 packing chapter 12 insurance chapter 13 shipment chapter 14 complai 更多 |
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