
| Kim Caputo has for years been responsible for software process improvement in various organizations at Unisys Corporation.She is also a frequent lecturer on CMM implementation at sortware engineering and software process conferences.Given her experience as a professional ballet dancer,Kim is able to illuminate process improvement with striking analogies to dance. |
| Foreword Preface Acknowledgments 1 Introduction: Performing Software Process lmprovement Practical Experience and Theoretical Models The SEPG Function Choreography as a Metaphor for Software Process Improvment Improvement Infrastructure Envisioning, Encoding, and Enacting 2 Assumptions: Turning the Culture Around Creating Movement Communications, Expectations, and Assumptions SEPG Activities: Visible and Invisible Assumptions in the Capability Maturity Model 3 Assessments: Looking at Your RefIection in the Mirror Frame of Reference Capability Maturity as Organizational Self-Awareness Assessment Techniques 4 lmprovement Cycles: Dancing With the Rhythms Finding the Steps: Implementation Life Cycles Finding the Music: The Stages of Transition Finding the Tempo: The Pulse of Change Confidence Using Feedback to Manage Change 5 Action PIans' Preparing for Movement Preparaion, Action, Finish Visualizing the Finishing Position Sequence of Steps Moving from One Step to the Next Creating a New Focus Mdeng Progress Being Practical 6 Process Documents: CoIlaborating to Define the Steps Collaboration Starting from Scratch Starting with Baggage Process Definition Pitfalls: Shoulds and Passive Voices People and Communication, Data and Information (PCDI) 7 Process lmplementationt Lifting the Spirits of the Performers Different Strokes for Different Folks Measuring Overall Progress Adoption Techniques From Adoption to Institutionalization l Postmortem and Risk Analysis Techniques 8 Perspectives: Dancing Together and Creating a Bette Performance Partnership and Teamwork Levels of Shared Knowledge and Awareness Three-Dimensional Perspective Development and Discovery Discovering Level 5 Within Each Level of the CMM Encouraging Words Appendices Index |
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