
| Dirk Zeller specializes in training and coaching sales people and speaks regularly at industry events. He is the author of the bestselling Success As a Real Estate Agent For Dummies. |
| Introduction Part I: Picking Up on Telephone Sales Chapter 1: Calling All Sales Professionals! Chapter 2: Thriving as a Telephone-Sales Pro Chapter 3: Brave New World: The Laws of Telesales Land Part II: Laying the Groundwork for Telephone-Sales Success Chapter 4: Doing Your Homework for A-Plus Calls Chapter 5: Prospecting Your Way to Success Chapter 6: Conquering Sales Call Aversion Chapter 7: Investing Your Time Wisely Part III: You Make the Call! Chapter 8: Getting Past the Gatekeeper Chapter 9: Opening Your Sales Call with Ease Chapter 10: Getting Out of the Answers and Into the Questions Chapter 11: Mastering the Art of Listening and Silence Chapter 12: Executing Powerful Presentations Part IV: Going for the Close Chapter 13: Overcoming Objections Chapter 14: Orchestrating a Successful Close Chapter 15: Moving Forward When You Don’t Land the Sale Part V: Increasing Your Sales Chapter 16: Exploding Your Earnings through Behavioral Selling Chapter 17: Selling the Way Your Customer Wants to Buy Chapter 18: Staying Motivated to Succeed Part VI: The Part of Tens Chapter 19: Ten (Or So) Ways to Sound Like a Pro on the Phone Chapter 20: Ten Phrases to Banish from Your Vocabulary Chapter 21: Ten (Or So) Actions that Promote Phone-Sales Success Index |
商品评论(0条)