In thei r short£¬concise£®easy£®to£®unde rstand book£¬Professors Hersey and BIancha rd define¡®¡®management¡±as working with and through individuaIs and groups to accom- plish organizational goals£®Using this deft¡ª nition£¬the majo r obiective of this expanded new edition is to heIP students and prac£® tirioners become more effect}ve in thel r everyday inte raction with other peopIe The concepts presented apply to aII types of organizatiOns¡ªbusiness£®industry£®edu¡ª cationaI institutions£®hospitaIs£¬miIita rv£® poIiticaI organizations£®and even fami|ies£® The emphasis in the first edition was on synthesizing significant behavio raI find¡ª ings in motivation£®behavior£®and Ieader- ship into conceptual frameworks to help the manager understand why people be¡ª have as they do and to increase his effec- tiveness in predicting futu re behavjor£®In this second edition£®whiIe maintaining speciaI attention on the diagnostic and predictive value of behavioraI theory£®in£® puts have been added on how a manager can di rect£®change and control behavior£® The aim of these new inputs is to provide a generaI framework of change theory and strategies that can be used in planning and implementing change in organiza¡¤ tionaI envi ronments£® Beginning with an assessment of the be¡ª havioraI approach to management£¬the book su rveys motivation and behavior and features inputs on individuaI copying be¡ª haylOr£®cognitive dissonance£®and expres¡ª sions of frustration£®0ther Chapte rs focus on motivating envj ronment£®Ieader be- havior£®determining effectiveness£®and di£® agnosing the envi ronment A section on managing for organizationaI effectiveness introduces the Life Cycle Theory of Leadership£®while va rious kinds of change£¬ the process of change£¬the implementa¡ª tion of change th rough behavior modifica¡ª tion£®the management of intergroup con- frontation£¬and the impact of change on the totaI system a re among the key issues covered in a discussion of planning for change£®Providing a comprehensive sum- mary of the important behavioraI concepts that a re invaIuable in the decjsion£®mak£® ing process¡£the final chapter weaves alI
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