| “本书在综合了社会认同理论、符号互动论以及传播学理论的基础上，发展出了跨文化认同协商理论。作者指出，有效的交际要求我们必须调整行为规范的指导原则(参照系)，尝试使用新的分类方法来了解不同的文化视角，实验多样化的决策方略和问题解决方式。 对于语言功能的探讨是本书的亮点。它不仅提供了大量典型的跨文化交际实例，还给出了很多关于如何提高交际质量的建议。” ——Harry．Triandis(伊利诺伊大学心理学系荣誉教授) |
| Stella Tin9—Toomey，华盛顿大学博士，现任加利福尼亚州州立大学富尔顿分校人类交际研究学教授。主要教授跨文化交际学理论、跨文化交际培训与设计、跨文化以及人际冲突管理。她的研究兴趣集中在测试和改良面子观一协商理论以及冲突方式中的文化／种族认同协商理论探索方面。Tin9—Toomey至今编撰了15本书(另有一本教师手册和一本交互式学生学习指导)。
除本书外，她最新的著作包括：《了解跨文化交际))(与Leeva C．Chung合著；Roxbury／Oxford University Press出版)，《有效地管理跨文化冲突》(与Iohn G．Oetzel合著；Sage出版)，Sage跨文化系列丛书《交际冲突手册》(与Iohn G．Oetzel合编；Sage出版)。此外，她还在专业学术期刊上(如International lournal of Intercultural Relations，Communication Monographs以及Communication Research等)发表了70余篇学术论文。 作者在跨文化交际领域中享有权威的地位，在十五个以上的编委会担任过要职。曾多次作为主要发言人受邀参加在德国、爱尔兰、挪威、葡萄牙、中国、中国香港、日本、加拿大以及美国各地举办的跨文化交际学会议。作为一名培训者、咨询师和持证仲裁人，Ting-Toomey博士也曾为公司、大学以及非营利机构举办过各式各样的跨文化冲突管理能力研修班。 |
| I. CONCEPTUAL FOUNDATIONS 1. Intercultural Communication: An Introduction Why Study Intercultural Communication? Global Diversity Trends Domestic Diversity Trends Interpersonal Learning Opportunities What Is Intercultural Communication? Conceptualization of Culture Conceptualization of Intercultural Communication Intercultural Communication: Five Core Assumptions 2.Mindful Intercultural Communication: An Identity Negotiation Perspective The Identity Negotiation Perspective The Theoretical Background Primary Identity Domains Situational Identities Summary The Identity Negotiation Theory Core Theoretical Assumptions Assumptions 1-4 Assumptions 5 and 6 Assumption 7 Assumption 8 Mindful Intercultural Communication Threefold Outcomes of Mindful Intercultural Communication Mindful Intercultural Communication: Criteria and Components II. THE INTERCULTURAL COMMUNICATION PROCESS: DISSIMILAR ASSUMPTIONS 3. Value Orientations and Intercultural Encounters Classical Value Orientations Basic Assumptions People-Nature Value Orientation Temporal Orientation Human Nature Orientation Activity Orientation Relational Orientation Cross-Cultural Organizational Value Dimensions Individualism-Collectivism: The Core Dimension The Power Distance Dimension The Uncertainty Avoidance Dimension The Masculinity and Femininity Dimension The Confucian Dynamism Dimension Loose and Tight Social Structures Values, Self-Conception Consequences, and Interaction Independent and Interdependent Self-Construal Personal and Collective Self-Esteem Universalistic-Based versus Particularistic-Based Interaction Summary Recommendations 4. Mindful Intercultural Verbal Communication Human Language: A Coherent System Arbitrariness Multilayered Rules Speech Community Languages across Cultures: Diverse Functions The Group Identity Function The Perceptual Filtering Function The Cognitive Reasoning Function The Status and Intimacy Function The Creativity Function Cross-Cultural Verbal Communication Styles Low-Context and High-Context Communication Direct and Indirect Verbal Interaction Styles Person-Oriented and Status-Oriented Verbal Styles Self-Enhancement and Self-Effacement Verbal Styles Beliefs Expressed in Talk and Silence Recommendations …… III.BOUNDARY REGULATION AND INTERGROUPINTERPERSONAL RELATIONSHIP DEVELOPMENTS IV.IDENTITY TRANSFORMATION AND TRANSCULTURAL COMPETENCIES References Index |
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