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| Preface Acknowledgments Chapter 1 About Tigers and Alley Cats Workplace Triggers and How to Name Yours Part 1 Surviving People Chapter 2 The Difflcult Boss How to Soothe Your Superior and Protect Yourself Chapter 3 Supercompetitive Peers How to Cope with a Potential Foe (and Forget about Sibling Rivalry) Chapter 4 The Troubled or Troublesome Subordinate How to Coach a Difficult Assistant (and Resist the Urge to Parent) Part 2 Surviving Change Chapter 5 New Management How to Adapt to a Shifting Cast of Characters Chapter 6 New Technology How to Face Up to Fears (and Bite a Necessary Bullet) Part 3 Surviving Shades of Gray Chapter 7 The Highty Polititicized Office How to Know When Currying Favor Might Be More Important than Proving Your Merit Chapter 8 Confused Directives How to Handle Mixed Signals from Above Chapter 9 Mission Impossible How to Find Middle-Ground Solutions (or Recognize When You're Being Set Up for the Kill) Part 4 Surviving Dangers Chapter 10 The ImmoraL, Unethical or Illegal Request How to TeLL if You're Right and They're Wrong(or a Little of Both) Chapter 11 The Traumatic Event How to Be an Inspirational Crisis Manager (not an Overreacting Hero or an Underreacting Minimizer) Chapter 12 Beyond Today Survival Strategies for Staying Sane whiLe Taming Tigers at Work Index |
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