最 低 价：￥73.60
定 价：￥90.00
作 者：Douglas Max 等编著 著
出 版 社：Oversea Publishing House
出版时间：2002-11-1
I S B N：9780071408387
| Douglas Max is Managing Director,LR Communication Systems，Berkeley Heights，NJ．He iS responsible for alI marketing and sales，selection，trainin9，and supervision ofstaff of 15．His firm designs and conduct on—site seminars in writing and presentat |
| Preface Part One．Background for Conducting Performance Reviews How to Plan，Conduct,and Write a Performance Review Setting Performance Goals Documenting CriticaI|ncidents and Significant Behaviors Common Performance Review Errors Legal Issues Conducting the Review Making the Session GO Smoothly How to TaIk About Salary Perfect Phrases for Performance Reviews Part Tw0．Examples of Forms for Performance Reviews Part Three．Perfect Phrases f0r Performance Appraisal Topics Hsted Alphabeficauy Accuracy Administrative Skills Analytic Skills Appraisal and Evaluation Skills Attendance Attitude or Approach to Work Coaching Communication Skills，VerbaI Communication Skills，Written Computer Skills Conflict Management Cooperation Cost Cutting Creativity Customer Relations Data Entry Deadlines，Ability to Meet Decision Making Dedication to Job/Work Delegation Dependability Development of Subordinates Equal Opportunity/Diversity EthicaI Behavior Feedback，Receiving and Giving FinanciaI Management Flexibility …… Topics by Job Category General Job Skills/Traits Technical Skills Productivity Management/Leadership/Supervisory Management Control Communications/Interpersonal Personal Qualities/Characteristics Appendix A.Ten Mistakes Managers Make When Conducting Performance Appraisals Appendix B.Seven Mistakes Employees Make During Performance Appraisals |
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