
| Acknowledgments Preface Introduction Part 1:Understanding Internet Consumers 1.Why Consumers Buy On-Line 2.Using Techongraphics to Target Intrnet Consumers 3.Reaching Early Adopters 4.The Battle for the Mainstream 5.Avoiding the laggard trap Part 2:Exploiting Internet Business Models 6.The Internet's Impact on Competition 7.What Makes Internet Business Models So Difficult 8.Creating Company Value Part 3:Defying the Gravity of the Old Ways of Doing Business 9.Thriving on Technology Change 10.Coping With Internet Channel Conflict 11.Funding,Organization,and Leadership 12.The Will to Win Appendix:Technographics Methodology Endnotes Index |
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