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| A brief introduction to Six Sigma for employees Six Sigma is today's most talked-about system for improving the quality of organizational processes. Written by bestselling author Peter Pande,What Is Six Sigma? is a concise summary of the core themes and processes of Six Sigma. Unlike almost all other books on Six Sigma, it is written for the employees of organizations rolling out Six Sigmanot just managers. This helpful overview describes what Six Sigma is, why companies are implementing it, and how employees can make it a success in their own organizations. Based on the bestselling The Six Sigma Way, this accessable introduction to Six Sigma answers typical employee questions, concerns, and even skepticism about this revolutionary program. Includes: ·wThe six themes of Six Sigma ·A five-step roadmap to Six Sigma implementation ·The 10 basic tools of Six Sigma, with an entire page devoted to each |
| Peter S.Pande is president of Pivotal Resources,Inc,a leading organizational inmprovement consulting and training firm,and has helped guide Six Sigma initiatives at major corporations.He cowrote the bestseling The Six Sigma Way as well as The Six Sigma Way Team Fieldbook.
Larry Holpp is a consultant with Pivltal Resources and an authou of books on teams and quality.He was previously Vice President,Ouality and Organizational Development an GE Capital. |
| Acknowledgments 1.The Six Sigma Success Story 2.Six What?What's a Sigma? 3.Six Sigma in Your Organization 4.The Six Sigma Team's Problem-Solving Process:DMAIC 5.Survivor's Guide to Six Sigma 6.A Look Inside the Sinma Toolkit 7.Six Sigma in Action:Some Success Stories 8.A Note to Managers:How You Can Help Lead Six Sigma 9.A Note to Six Sigma Employees:Nine Things You Should Do and Five Skills to Develop Appendix |
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