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| Preface PART 1 ACT LIKE A LEADER,NOT A MANAGER CHAPTER 1 Embrace Change,Don't Fear It CHAPTER 2 Stop Managing,Start Leading CHAPTER 3 Cultivate Managers Who Share Your Vision CHAPTER 4 Face Reality,Then Act Decisively CHAPTER 5 Be Simple,Be Consistent,and Hammer Your Message Home PART 2 BUILDING THE MARKET-LEADING COMPANY CHAPTER 6 Be Number One or Number Two,But Don't Narrow Your Market CHAPTER 7 Look for the Quantum Leap! CHAPTER 8 Fix,Close,or Sell:Reviving NBC CHAPTER 9 Don't Focus on the Numbers CHAPTER 10 Plagiarize——It's Legitimate:Create a Learning Culture PART 3 FORGING THE BOUNDARYLESS ORGANIZATION CHAPTER 11 Get Rid of the Managers,Get Rid of the Bureaucracy CHAPTER 12 Be Lean and Agile Like a Small Company CHAPTER 13 Tear Down the Boundaries PART 4 HARNESSING YOUR PEOPLE FOR COMPETITIVE ADVANTAGE CHAPTER 14 Three secrets:Speed,simplicity,and self-confidence CHAPTER 15 Use the Brains of Every Worker-Involve Everyone CHAPTER 16 Take the “Boss Element”Out of Your Company CHAPTER 17 Create an Atmosphere Where Workers Feel Free to Speak Out CHAPTER 18 S-t-r-e-t-c-h!Reach for the Stars! PART 5 DRIVE QUALITY THROUGHOUT THE ORGANIZATION CHAPTER 19 Live Quality-and Drive Cost and SPeed for Competitive Advantage CHAPTER 20 Make Quality the Job of Every Employee CHAPTER 21 To Achieve Quality:Measure,Analyze,Improve,and Control PART 6 THE TOUGHEST BOSS/MOST ADMIRED MANAGER IN AMERICA CHAPTER 22 Jack Welch Deals with Adversity CHAPTER 23 Jack Welch Deals with the Next Generation Index |
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