| Acknowledgments Special Acknowledgment: David G, Anderson Preface Introduction PART I" THE SAVING REMNANT 1 Successful American Companies PART II" TOWARD NEW THEORY 2 The Rational Model 3 Man Waiting for Motivation PART Ill." BACK TO BASICS 4 Managing Ambiguity and Paradox 5 A Bias for Action 6 Close to the Customer 7 Autonomy and Entrepreneurship 8 Productivity Through People 9 Hands-On, Value-Driven 10 Stick to the Knitting 11 Simple Form, Lean Staff 12 Simultaneous Loose-Tight Properties Notes Index |
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