| Acknowledgements Introduction How to Use This Book Part1 The Method：Planning and Writing 1 About You 2 Your Readers 3 Your Goal and Your Message 4 Structure 5 The Medium 6 The Way YoU Work 7 Working in Teams Part2 Your Writing：Making It Clear and Easy to Read 8 Who：Making Your Subject Clear 9 What：Clear Actions 10 Geeing the Tone Right 11 Getting the Length Right Part3 The Details：Checking 12 TooLsfor Checking 13 Punctuation 14 Rules and Conventions 15 Words to Watch Index |
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