| introduction. part one: backbone at the point of decision. 1. chris’s story. 2. seeking courageous core values. 3. going deeper (and higher) into values and ethics. 4. chris boldly moves forward. 5. coda: applying courageous values at whirlpool. part two: courage in action. 6. courageous communication. 7. the courageous communication model. 8. courageous feedback. . 9. courage by example. 10. courageous leadership. 11. three acts of courageous leadership. 12. courageous problem solving: the black box. 13. using courageous communication from the bottom up. part three: growing your courage. 14. everyday habits that build courage. 15. your character quotient. 16. the courage to change. notes. acknowledgments. the authors. index. |
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