平衡登记卡诊断学：保持最高性能(英文原版进口)

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chapter 3: before you measure.

your balanced scorecard team.

balanced scorecard training.

getting the word out: communication planning.

terminology and the balanced scorecard.

your balanced scorecard implementation plan.

chapter 4: strategy maps.

developing the strategy map.

personalizing your strategy map.

chapter 5: measures, targets, and initiatives.

performance measures.

adding meaning to measurement through the use of targets.

mapping and prioritizing organizational initiatives.

chapter 6: cascading the balanced scorecard to drive organizational alignment.

developing implementation principles for cascading success.

understanding the highest-level balanced scorecard.

cascading is based on influence.

reviewing cascaded balanced scorecards.

chapter 7: key balanced scorecard process linkages: budgeting, compensation, and corporate governance.

strategic resource allocation: the balanced scorecard and budgeting.

linking pay with performance:the balanced scorecard and compensation.

the balanced scorecard and corporate governance.

chapter 8: sharing balanced scorecard results: reporting and strategy-centered management meetings.

reporting balanced scorecard results.

the strategy-centered management meeting.

appendix 8a: choosing balanced scorecard software.

chapter 9: building the balanced scorecard at aliant, inc.

pouring a foundation for balanced scorecard success.

aliant’s strategy map, performance measures, targets, and initiatives.

cascading the balanced scorecard to build organizational alignment.

reporting balanced scorecard results.

everybody wins: linking the balanced scorecard to incentive compensation.

aliant’s balanced scorecard results.

index.