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| John O’Connell was Founder, Chairman and Chief Executive Officer of Staffware Plc until it was sold to Tibco Software Inc. in June of 2004. Staffware was acknowledged as the leading workflow and Business Process Management software company worldwide and one of Europe’s top software companies. .. << 查看详细 |
| foreword richard holway, robin milner preface acknowledgements prologue: olympic results 1 a gentle introduction to systems and processes 2 business processes and their management case study 1 canton of zug 3 the job bpm software is there to do case study 2 d vla 4 the systems of an organization case study 3 international truck and engine corporation 5 looking outside the organization case study 4 matav (the hungarian telecommunications company) 6 organizations, people and systems case study 5 morse group ltd 7 the business return on bpm case study 6 posco 8 corporate strategies and approaches for bpm case study 7 rabofacet 9 what to look for in a bpm product . case study 8 sonae distribuicao brasil appendix:a short history of process management glossary suggested reading references index |
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