| Unit 1 Structure and Layout of International Business Letter Obj ectives Knowledge Preparation Background Informatio Sample Letters Practice Exercise Supplementary Reading Unit 2 Establishing Business Objectives Project Introduction Knowledge Preparation Sample Letters Writing Summary Practice Exercise Supplementary Reading Unit 3 Enquiries and Replies Objectives Proj ect Introduction Background Information Sample Letters Writing Summary Practice Exercise Supplementary Reading Unit 4 Quotations Objectives Proj ect Introduction Knowledge Preparation Sample Letters Writing Summary Practice Exercise Supplementary Reading Unit 5 Orders Objectives Proj ect Introduction Knowledge Preparation Sample Letters Writing Summary P r ac ti c e Exercise Supplementary Reading Unit 6 Terms of Payment Obj ectives Project Introduction Background Information Sample Letters Writing Summary Practice Exercise Supplementary Reading Unit 7 Packing and Shipping Mark Objectives Project Introduction Knowledge Preparation Sample Letters Writing Summary Practice Exercise Supplementary Reading Unit 8 Shipment and Insurance Objectives Project Introduction Knowledge Preparation Sample Letters Writing Summary Practice Exercise Supplementary Reading Unit 9 Complaints and Claims Objectives Project Introduction Knowledge Preparation Sample Letters Writing Summary Practice Exercise Supplementary Reading Unit 10 Agreements and Contracts Objectives Proj ect Introduction Knowledge Preparation Sample Letters Writing Summary Practice Exercise Supplementary Reading Unit 11 Establishment of L/C and Amendment Objectives Proj ect Introduction Knowledge Preparation Sample Letters Writing Summary Practice Exercise Supplementary Reading Appendix Ⅰ Purchase Contract Appendix Ⅱ Answer Keys References |
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