How Doctors Think（ISBN=9780547053646）

How Doctors Think is a window into the mind of the physician and aninsightful examination of the all-important relationship between doctorsand their patients. In this myth-shattering work, Jerome Groopmanexplores the forces and thought processes behind the decisions doctorsmake. He pinpoints why doctors succeed and why they err. Most impor-tant, Groopman shows when and how doctors can -- with our help --avoid snap iudgments, embrace uncertainty, communicate effectively, anddeploy other skills that can profoundly impact our health.

Introduction
1. Flesh-and-Blood Decision-Making
2. Lessons from the Heart
3. Spinning Plates
4. Gatekeepers
5. A New Mother's Challenge
6. The Uncertainty of the Expert
7. Surgery and Satisfaction
8. The Eye of the Beholder
9. Marketing, Money, and Medical Decisions
10. In Service of the Soul
Epilogue: A Patient's Questions
Afterword
ACKNOWLEDGMENTS
NOTES
INDEX