| list of figures. preface. acknowledgements. about the author. part i: enterprise risk management in context. 1 introduction. 1.1 approach to risk management. 1.2 business growth through risk taking. 1.3 risk and opportunity. 1.4 the role of the board. 1.5 primary business objective (or goal). . 1.6 what is enterprise risk management (erm). 1.7 benefits of erm. 1.8 framework. 1.9 summary. 1.10 references. 2 developments in corporate governance in the uk. 2.1 investor unrest. 2.2 the problem of agency. 2.3 cadbury committee. 2.4 the greenbury study. 2.5 the hampel committee and the combined code of 1998. 2.6 smith guidance on audit committees. 2.7 higgs. 2.8 tyson. 2.9 combined code on corporate governance 2003. 2.10 the “comply or explain” regime. 2.11 definition of corporate governance. 2.12 formation of companies. 2.13 the financial services and markets act 2000. 2.14 the london stock exchange. 2.15 summary. 2.16 references. 3 developments in corporate governance in the us and canada. 3.1 sarbanes-oxley act 2002. 3.2 canada. 3.3 summary. 3.4 references. 4 internal control and risk management. 4.1 the composition of internal control. 4.2 risk as a subset of internal control. 4.3 allocation of responsibility. 4.4 the context of internal control and risk management . 4.5 internal control and risk management. 4.6 embedding internal control and risk management. 4.7 summary. 4.8 references. 5 developments in risk management in the public sector. 5.1 responsibility for risk management in government. 5.2 risk management publications. 5.3 successful it. 5.4 supporting innovation. 5.5 the orange book. 5.6 audit commission. 5.7 cipfa/solace corporate governance. 5.8 m or. 5.9 defra. 5.10 strategy unit report. 5.11 risk and value management. 5.12 the green book. 5.13 cipfa internal control. 5.14 managing risks to improve public services. 5.15 the orange book (revised). 5.16 summary. 5.17 references. part ii: the appointment. 6 introduction. 6.1 change process from the client perspective. 6.2 selection of consultants. 6.3 summary. 6.4 references. 7 interview with the client. 7.1 first impressions/contact. 7.2 client focus. 7.3 unique selling point. 7.4 past experiences. 7.5 client interview. 7.6 assignment methodology. 7.7 change management. 7.8 sustainable change. 7.9 summary. 7.10 references. 8 proposal. 8.1 introduction. 8.2 proposal preparation. 8.3 proposal writing. 8.4 approach. 8.5 proposal. 8.6 client responsibilities. 8.7 remuneration. 8.8 summary. 8.9 reference. 9 implementation. 9.1 written statement of project implementation. 9.2 management. 9.3 customer delight. 9.4 summary. 9.5 references. part iii: the risk management process. 10 analysing the business: stage 1. 10.1 process. 10.2 process goal and subgoals. 10.3 process definition. 10.4 process inputs. 10.5 process outputs. 10.6 process controls (constraints). 10.7 process mechanisms (enablers). 10.8 process activities. 10.9 summary. 10.10 references. 11 risk identification: stage 2. 11.1 process. 11.2 process goal and subgoals. 11.3 process definition. 11.4 process inputs. 11.5 process outputs. 11.6 process controls (constraints). 11.7 process mechanisms (enablers). 11.8 process activities. 11.9 summary. 11.10 references. 12 risk assessment: stage 3. 12.1 process. 12.2 process goals and subgoals. 12.3 process definition. 12.4 process inputs. 12.5 process outputs. 12.6 process controls (constraints). 12.7 process mechanisms (enablers). 12.7.1 probability. 12.8 process activities. 12.9 summary. 12.10 references. 13 risk evaluation: stage 4. 13.1 process. 13.2 process goals and subgoals. 13.3 process definition. 13.4 process inputs. 13.5 process outputs. 13.6 process controls (constraints). 13.7 process mechanisms (enablers). 13.8 process activities. 13.9 summary. 13.10 references. 14 risk planning: stage 5. 14.1 process. 14.2 process goals and subgoals. 14.3 process definition. 14.4 process inputs. 14.5 process outputs. 14.6 process controls (constraints). 14.7 process mechanisms. 14.8 process activities. 14.9 risk appetite. 14.10 risk response strategies. 14.11 summary. 14.12 references. 15 risk management: stage 6. 15.1 process. 15.2 process goals and subgoals. 15.3 process definition. 15.4 process inputs. 15.5 process outputs. 15.6 process controls (constraints). 15.7 process mechanisms. 15.8 process activities. 15.9 summary. 15.10 reference. part iv: internal influences – micro factors. 16 financial risk management. 16.1 definition of financial risk. 16.2 scope of financial risk. 16.3 benefits of financial risk management. 16.4 implementation of financial risk management. 16.5 liquidity risk. 16.6 credit risk. 16.7 borrowing. 16.8 currency risk. 16.9 funding risk. 16.10 foreign investment risk. 16.11 derivatives. 16.12 summary. 16.13 references. 17 operational risk management. 17.1 definition of operational risk. 17.2 scope of operational risk. 17.3 benefits of operational risk. 17.4 implementation of operational risk. 17.5 strategy. 17.6 people. 17.7 processes and systems. 17.8 external events. 17.9 outsourcing. 17.10 measurement. 17.11 mitigation. 17.12 summary. 17.13 references. 18 technological risk. 18.1 definition of technology risk. 18.2 scope of technology risk. 18.3 benefits of technology risk management. 18.4 implementation of technology risk management. 18.5 primary technology types. 18.6 responding to technology risk. 18.7 summary. 18.8 references. part v: external influences – macro factors. 19 economic risk. 19.1 definition of economic risk. 19.2 scope of economic risk. 19.3 benefits of economic risk management. 19.4 implementation of economic risk management. 19.5 microeconomics and macroeconomics. 19.6 macroeconomics. 19.7 government policy. 19.8 aggregate demand. 19.9 aggregate supply. 19.10 employment levels. 19.11 inflation. 19.12 interest rate risk. 19.13 house prices. 19.14 international trade and protection. 19.15 currency risk. 19.16 summary. 19.17 references. 20 environmental risk. 20.1 definition of environmental risk. 20.2 scope of environmental risk. 20.3 benefits of environmental risk management. 20.4 implementation of environmental risk management. 20.5 energy sources. 20.6 use of resources. 20.7 pollution. 20.8 global warming. 20.9 response to global warming. 20.10 stimulation to environmental considerations. 20.11 environmental sustainability. 20.12 summary. 20.13 references. 21 legal risk. 21.1 definition of legal risk. 21.2 scope of legal risk. 21.3 benefits of legal risk management. 21.4 implementation of legal risk management. 21.5 business law. 21.6 companies. 21.7 intellectual property. 21.8 employment law. 21.9 contracts. 21.10 criminal liability in business. 21.11 computer misuse. 21.12 summary. 21.13 references. 22 political risk. 22.1 definition of political risk. 22.2 scope of political risk. 22.3 benefits of political risk management. 22.4 implementation of political risk management. 22.5 zonis and wilkin political risk framework. 22.6 contracts. 22.7 transition economies of europe. 22.8 uk government fiscal policy. 22.9 pressure groups. 22.10 terrorism and blackmail. 22.11 responding to political risk. 22.12 summary. 22.13 references. 23 market risk. 23.1 definition of market risk. 23.2 scope of market risk. 23.3 benefits of market risk management. 23.4 implementation of market risk management. 23.5 market structure. 23.6 product lifecycle stage. 23.7 alternative strategic directions. 23.8 acquisition. 23.9 game theory. 23.10 price elasticity/sensitivity. 23.11 distribution strength. 23.12 measurement. 23.13 risk response planning. 23.14 summary. 23.15 references. 24 social risk. 24.1 definition of social risk. 24.2 scope of social risk. 24.3 benefits of social risk management. 24.4 implementation of social risk management. 24.5 education. 24.6 population movements – demographic changes. 24.7 socio-cultural patterns and trends. 24.8 crime. 24.8.1 key facts. 24.9 lifestyles and social attitudes. 24.10 summary. appendix 1: successful it: modernising government in action. appendix 2: sources of risk. appendix 3: defra risk management strategy. appendix 4: risk: improving government’s capability to handle risk and uncertainty. appendix 5: financial ratios. appendix 6: risk maturity models. appendix 7: swot analysis. appendix 8: pest analysis. appendix 9: vrio analysis. appendix 10: value chain analysis. appendix 11: resource audit. appendix 12: change management. appendix 13: industry breakpoints. appendix 14: probability. index. |
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