Leadership and Nursing Care Management

Part I: Leadership

1. Leadership Principles
2. Management Principles
3. Change and Innovation
4. Organizational Climate and Culture

Part II: Professionalism

5. Critical Thinking and Decision Making Skills
6. Managing Time and Stress
7. Legal and Ethical Issues

Part III: Communication and Relationship Building

8. Communication, Persuasion and Negotiation
9. Motivation
10. Team Building and Working with Effective Groups
11. Delegation
12. Power and Conflict
13. Workplace Diversity

Part IV: Knowledge of the Health Care Environment

14. The Health Care System
15. Health Policy, Health, and Nursing
16. Evidence-Based Practice: Strategies for Nursing Leaders
17. Mission Statements, Policies and Procedures
18. Organizational Structure
19. Decentralization and Shared Governance
20. Models of Care Delivery
21. Case Management
22. Population Health Management
23. Patient Acuity NEW!
24. Quality Improvement and Health Care Safety
25. Measuring and Managing Outcomes

Part V: Business Skills

26. Confronting the Nursing Shortage
27. Staff Recruitment and Retention
28. Staffing and Scheduling
29. Collective Bargaining
30. Financial Management
31. Budgeting
32. Productivity and Costing Out Nursing
33. Performance Appraisal
34. Prevention of Workplace Violence
35. All Hazards Disaster Preparedness
36. Data Management and Informatics
37. Strategic Management Marketing