MAXIMIZE YR PRESENTATION SKILL(ISBN=9780761563525)

　　Review
　　"If you want to become a better speaker and communicator, this book will be an excellent guide. It is down to earth, easy to read, and very informative." — Ken Blanchard, coauthor, The One Minute Manager
　　"Ellen Kaye educates, cultivates, and motivates so that her clients are far more capable, entertaining, and charismatic. I've seen it happen. I encourage you to read her book and benefit from her coaching." — Nancy Lauterbach, owner, FIVE STAR Speakers & Trainers, and president, International Association of Speakers Bureaus

　　Master the Perfect Presentation with Ease
　　The difference between a mediocre and magnificent career usually hinges on one simple thing: how you present yourself to management, clients, coworkers, and the public. In Maximize Your Presentation Skills, professional speech and image coach Ellen A. Kaye reveals how you can take your career to the next level by communicating like a seasoned business leader.
Presented in an easy-to-use Q&A format, this indispensable guide answers more than 100 specific questions about public speaking, business etiquette, and leadership image, while dozens of valuable exercises help you hone your new career skills. This powerful and insightful book will help you master these crucial career skills and stand out from the crowd, whether you're just starting out in the business world or have been running a company for years. If you don't want to walk up the career ladder, but rather sprint, let the invaluable advice in Maximize Your Presentation Skills be your guide.

　　Ellen A. Kaye, a former actress and model, is a nationally recognized career and life coach, expert speaker, and consultant who has coached hundreds of executives from major corporations, including PricewaterhouseCoopers, the Boeing companies, and Bank of America. She lives in Scottsdale, Arizona.

Acknowledgments
Introduction
Chapter 1: LEADERSHIP IMAGE
　Preplan Those First Impressions
　Body Works That Boost Your Image
　Create a Confidence Zone
　Clothes Do Make a Difference
　Control the Emotional Climate
　Use Timing to Your Advantage
　Potpourri
Chapter 2: CONVERSATIONS
　Put Your Best Self Forward
　Giving Voice to Your Message
　Talking with Clients
　Interacting with Coworkers
　The Art of Listening
　Phone Talk
　Potpourri
Chapter 3: DIFFICULT SITUATIONS
　How to Handle Difficult Clients
　Mistakes Happen
　Body Politics
　Teamwork Troubles
　Potpourri
Chapter 4: MEETINGS
　Set Yourself Up for Success
　Whose Body Is This Anyway?
　Meet Your Boss on Your Terms
　Potpourri
Chapter 5: SPEECHES
　Who Are These People?
　What Do They Want from Me?
　You're On Stage Now!
　The Dazzle Is in the Details
　Rehearsal Blues
　Technical Difficulties——The Black Hole of Despair
　Potpourri
Index
About the Author