最 低 价：￥102.00
定 价：￥120.00
作 者：Roy Lilley 著
出 版 社：
出版时间：2010年2月28日
I S B N：9780749456603
“Suitable for anyone who has to deal with difficult colleagues or the public. It will help you to enjoy difficult people: unlock them, influence them and improve their performance.” – Business Executive
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