| foreword. acknowledgments. introduction. part 1: blended program design basics. chapter 1: why blended learning now? what is blended learning? advantages of blended learning. chapter 2: overview of the process. 1. determine the need. 2. create goals and objectives for the program. 3. design the blended program. . 4. create and coordinate the individual training solutions. 5. implement the blended program. 6. measure the results of the program. pitfalls to avoid 20 chapter 3: determine the need. why conduct needs assessments? how to assess needs. how to analyze needs. chapter 4: create goals and objectives for the program. record and substantiate the overall training program goal(s). write specific learning objectives. chapter 5: design the blended program. training solution options. decision factors—definitions and impact. decision matrix. training program design documents. chapter 6: create and coordinate the individual training solutions. coordinate the look and feel of the individual training solutions. manage the development process. chapter 7: implement the blended program. clear business need. executive support. project manager. project team. project plan. chapter 8: measure the results of the program. part 2: individual training solutions. chapter 9: classroom training. what is classroom training? when to use classroom training. how to implement classroom training. chapter 10: subject-matter expert training. what is subject-matter expert training? when to use subject-matter expert training. how to implement subject-matter expert training. chapter 11: assessment instruments. what is an assessment instrument? when to use assessments. how to implement assessments. how to blend assessments with classroom training. chapter 12: instructor-led e-learning. what is instructor-led e-learning? when to use instructor-led e-learning. how to implement instructor-led e-learning. how to blend instructor-led e-learning with classroom training. chapter 13: self-study e-learning. what is self-study e-learning? when to use self-study e-learning. how to implement self-study e-learning. how to blend self-study e-learning with classroom training. chapter 14: job aids. what is a job aid? when to use job aids. how to implement job aids. how to blend job aids with classroom training. chapter 15: mentoring. what is mentoring? when to use mentoring. how to implement mentoring. how to blend mentoring with classroom training. chapter 16: coaching. what is coaching? when to use coaching. how to implement coaching. how to blend coaching with classroom training. chapter 17: on-the-job training. what is on-the-job training? when to use on-the-job training. how to implement on-the-job training. how to blend on-the-job training with classroom training. part 3: sample designs converting classroom training to blended learning. sample 1: business writing training program. sample 2: customer service training program. sample 3: orientation training program. sample 4: software implementation training program. sample 5: train-the-trainer program. sample 6: management training program. index. about the authors. |
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