| 作者简介：Jennifer Deal is a research scientist at the Center for Creative Leadership (CCL) in San Diego, California, where she manages CCL's World Leadership Survey and the Emerging Leaders research project. She holds a B.A. from Haverford College and a Ph.D. in industrial/organizational psychology from The Ohio State University. The Center for Creative Leadership (CCL) is a nonprofit educational institution with international reach whose mission is to advance the understanding, practice, and development of leadership for the benefit of society worldwide. From its campuses in Greensboro, North Carolina; Colorado Springs, Colorado; San Diego, California; Brussels, Belgium; and Singapore, it conducts research, produces publications and assessment tools, and offers a variety of educational programs. The Financial Times has ranked CCL among the world's top 5 providers of executive education. For more information, visit CCL's Web site at www.ccl.org. |
| preface. introduction do not pass go without reading this chapter! principle 1 all generations have similar values; they just express them differently. principle 2 everyone wants respect; they just don’t define it the same way. principle 3 trust matters. principle 4 people want leaders who are credible and trustworthy. principle 5 organizational politics is a problem—no matter how old (or young) you are. principle 6 no one really likes change. principle 7 loyalty depends on the context, not on the generation. principle 8 it’s as easy to retain a young person as an older one—if you do the right things. principle 9 everyone wants to learn—more than just about anything else. . principle 10 almost everyone wants a coach. conclusion. answers to a few questions. appendix a. appendix b. appendix c. appendix d. appendix e. appendix f. references and suggested reading. acknowledgments. about the author. index. about the center for creative leadership. |
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