| 作者简介： After buying his own business in 1988, Glenn Shepard learned that managing a staff of three was harder than working for a national corporation with thousands of employees. He discovered that managers everywhere faced the same problems he was, and so he created the live seminar How to Manage Problem Employees in 1998 (a book by that same title was published by John Wiley & Sons in August 2005). Within two years, it has become so popular that it was selling out in each of the 25 states where he taught it. Today, Glenn gives between 100 and 150 seminars per year. Visit www.GlennShepard.com for more information or to subscribe to Shepard's free e-zine. |
| chapter 1: first, understand why you need to be indispensable. chapter 2: learn what your boss wants from you. chapter 3: be low maintenance. chapter 4: answer the questions your boss didn’t ask. chapter 5: understand the economic realities of employing people. chapter 6: act like you own the place. chapter 7: treat your job like it’s your lifelong career, even if it’s only a stepping stone. chapter 8: become the most reliable person in your company. chapter 9: learn the right way to make mistakes. chapter 10: broaden your circle of influence. .chapter 11: adopt the work ethic your grandparents had. chapter 12: be a professional at whatever you do. chapter 13: check your ego at the door. chapter 14: take charge of your own destiny. chapter 15: don’t confuse education with knowledge. chapter 16: avoid learned helplessness. chapter 17: become a problem solver. chapter 18: avoid the four career killers. notes. index. |
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