the microsoft operations framework is an itil based set of best practices, principles and models that can be used for other platforms as well. .
the guide also shows how mof integrates with microsoft solutions framework (msf). both frameworks are complementary in microsoft's approach to help organizations in delivering innovative solutions and achieving operational excellence.
mof is microsoft's structured approach to help customers to achieve operational excellence on the microsoft platform. 'mof, a pocket guide' is a description of microsoft operations framework: a set of best practices, principles and models that is meant to expand, not subsitute, 'best practice' itil. the director of mof illustrates this point of view in his foreword by quoting sir isaac newton: "if i see further, it is because i stand on the shoulders of giants". giants are the people that made itil into what it is now.
mof pays a lot of attention to operations management, one of the lesser developed areas of the core publications of itil. that's why the subtitle of the book is 'it service operations management'. allthough the pocket guide is written for the it service management of microsoft products, the generic part can be used for other platforms and systems as well.
'mof, a pocket guide' was edited by inform-it, reviewed by a worldwide team of quality auditors and published by van haren publishing....
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