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IT Service Management Based on ITIL V3 - A Pocket Guide(英文原版进口)

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最低价：￥165.00

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作者：Van Haren Publishing 著

出版社：Van Haren Publishing

出版时间：2007 年11月

I S B N：9789087531027

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IT Service Management Based on ITIL V3 - A Pocket Guide(英文原版进口)

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the leading standards within the service management community explained! .
　　the official itsmf pocket guide to itil v3 this really popular pocket guide is a quick, portable reference tool designed for managers, to give an overall picture of the itil v3 upgrade. covering not only the itil v3 service lifecycle approach, to provide even greater value, this handy new guide also describes the itil v3 functions and processes in a separate section as well! ...