| Before You Start: Building Competency in Interviewing and Counseling. Section I: INTRODUCTION. 1. Toward Intentional Interviewing and Counseling. 2. Ethics, Multicultural Competence, and Wellness. 3. Attending Behavior: Basic to Communication. Section II: HEARING CLIENT STORIES: HOW TO ORGANIZE AN INTERVIEW. 4. Questions: Opening Communication. 5. Observation Skills. 6. Encouraging, Paraphrasing, and Summarizing: The Skills of Active Listening. 7. Observing and Reflecting Feelings: A Foundation of Client Experience. 8. Listening Skills: How to Conduct a Well-Formed Interview. Section III: HELPING CLIENTS GENERATE NEW STORIES THAT LEAD TO ACTION: INFLUENCING SKILLS AND STRATEGIES. 9. The Skills of Confrontation: Supporting While Challenging. 10. Focusing the Interview: Exploring the Story from Multiple Perspectives. 11. Reflection of Meaning and Interpretation/Reframing: Helping Clients Restory Their Lives. 12. Influencing Skills: Five Strategies for Change. Section IV: SKILL INTEGRATION. 13. Skill Integration: Putting it All Together. 14. Microskills and Counseling Theory: Sequencing Skills and Interview Stages 15. Determining Personal Style and Future Theoretical/Practical Integration. Appendix: Glossary of Terms for Brain Areas Discussed in Research Portions of this Book. |
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