
| 赵春漫主编的《外贸英语函电》共分11章,第1章简要介绍外贸信函的基本要素、格式和写作原则。第2~10章讲授外贸进出口流程的主要环节:建立业务关系、询盘与回复、报盘与还盘、达成交易、支付、包装、装运、保险、投诉与索赔等。第11章简要介绍传真和电子邮件的基本要素和写作要点。每一章的工作任务都是外贸业务员岗位的核心工作程序,全部来自真实的工作环境。通过真实的工作任务训练,能够使学生最终熟练掌握工作流程的操作,熟悉相关的知识,并在潜移默化中形成本岗位所需要的知识、素质和职业能力。 |
| chapter 1 basic knowledge and layout of a business letter chapter 2 establishing business relations task 1 establishment of business relations task 2 credit & status enquiries chapter 3 enquiry and reply task 1 making an enquiry task 2 reply to an enquiry chapter 4 offer and counter-offer task 1 making an offer task 2 making a counter-offer chapter 5 conclusion of business task 1 placing an order task 2 accepting an order task 3 declining an order chapter 6 terms of payment |
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